Sushi Meets Dumplings

At Sushi Meets Dumplings, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and ordering service.

1. Information We Collect

1.1 Personal Information:

Name and email address
Phone number (optional)
Child's name, school, and class/room information
Dietary requirements and allergy information

1.2 Order Information:

Order history and preferences
Delivery dates and schools
Payment information (when online payments are implemented)

1.3 Technical Information:

IP address and browser type
Device information
Usage data and analytics (if enabled)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and updates
Communicate about your account and orders
Improve our service and user experience
Comply with legal obligations
Prevent fraud and ensure security

3. Information Sharing

3.1 We share your information with schools to facilitate order delivery (child's name, class, and order details only).

3.2 We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.3 We may share information with service providers who assist us in operating our business (e.g., payment processors, email services).

3.4 We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Secure password encryption
SSL/TLS encryption for data transmission
Regular security audits
Restricted access to personal information

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order history is kept for accounting and dispute resolution purposes. Inactive accounts may be deleted after a reasonable period of inactivity.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Object to processing of your information
Request data portability
Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at sales@sushimeetsdumplings.co.nz

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect functionality.

8. Children's Privacy

Our service is intended for use by parents and guardians. We collect information about children only as necessary to fulfill orders and ensure proper delivery. We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: sales@sushimeetsdumplings.co.nz

Phone: +64 22 133 7008

Your Privacy Matters

We take your privacy seriously and are committed to protecting your personal information. If you have any concerns or questions, please don't hesitate to reach out.